Privacy Policy

Last updated: April 15, 2025

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Username
  • Password (encrypted)

1.2 Social Media Integration

When you connect social media accounts, we may collect:

  • Access tokens
  • Refresh tokens
  • Account identifiers
  • Profile information
  • Content posting permissions

1.3 Google User Data

When you connect your Google or YouTube account, we collect:

  • OAuth tokens needed to access YouTube services on your behalf
  • YouTube channel information (channel ID, title, and thumbnail)
  • Limited profile data necessary for account identification

We only request the minimum permissions required to perform the YouTube services you've explicitly authorized, such as uploading content to your YouTube channel.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Post content to your connected social media accounts
  • Send you important updates about our service
  • Improve our platform and user experience
  • Respond to your requests and support needs

2.1 Use of Google User Data

Google/YouTube data is used specifically for:

  • Authenticating your YouTube account with our service
  • Uploading videos to your YouTube channel based on your explicit requests
  • Displaying your connected YouTube channel information within your account dashboard
  • Maintaining the connection between our service and your YouTube account

We limit our use of Google user data to providing the services you've explicitly requested and authorized through our platform. We do not use this data for any other purposes.

3. Data Sharing, Transfer, and Disclosure

We are committed to protecting your privacy and handling your data with care. Here's how we handle information sharing:

3.1 Social Media Platforms

When you connect social media accounts, we share the content you explicitly choose to publish through our platform with those respective networks (Instagram, TikTok, YouTube, etc.). We only transfer the specific content you request to be posted and the necessary authentication data to enable these functions.

3.2 Google User Data Sharing

With respect to Google user data specifically (including YouTube data):

  • We do not share your Google user data with any third parties except as necessary to fulfill the specific YouTube publishing services you request.
  • Google/YouTube tokens and account information are used only to authenticate with YouTube's API and upload content to your own channels.
  • Your Google account information is never sold, rented, or shared with advertisers or other third-party services.
  • We do not use Google user data for any advertising purposes.
  • We do not combine Google user data with information from other sources for purposes beyond providing our core service functionality.

3.3 Service Providers

We may engage trusted third-party companies and individuals to facilitate our service, including:

  • Cloud storage providers to securely store your data
  • Database management services to maintain our databases
  • Payment processors to handle subscription billing

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They are contractually bound to data protection terms at least as strict as those in this Privacy Policy.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We will notify you of such requests unless prohibited by law.

4. Data Storage and Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data, including OAuth tokens
  • Regular security assessments and penetration testing
  • Secure access tokens storage with industry-standard protocols
  • Regular backup procedures and disaster recovery planning
  • Restricted staff access to user data on a need-to-know basis

5. Third-Party Services

Our platform integrates with various social media platforms. Each platform has its own privacy policy and practices. We recommend reviewing the privacy policies of the social media platforms you connect to our service:

We do not sell your personal information to third parties.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Revoke platform access permissions
  • Disconnect social media accounts at any time

For Google/YouTube accounts specifically, you can revoke access at any time through your Google Account Security Settings.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

When you disconnect a social media account or delete your account with us, we will delete all associated tokens and platform data within 30 days, except where we have a legal obligation to retain certain records.

8. Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. For significant changes, we will provide a more prominent notice or direct notification by email.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@socialhub.com

Data Protection Officer
SocialHub, Inc.
123 Privacy Avenue
San Francisco, CA 94103
United States